Enginuity AI helps subscription-based brands reduce churn and boost loyalty by delivering emotionally engaging, hyper-personalized touchpoints through video AI avatars, GPT-powered conversations, and real-time behavioral triggers.
Most subscription brands fail to engage users between sign-up and cancellation — resulting in 20%+ churn in the first 60 days. We fix that.
20%+ of subscribers churn within the first 60 days due to lack of engagement
Users disappear into the void between sign-up and cancellation with no meaningful touchpoints
Generic, impersonal communications that fail to build loyalty and emotional engagement
Six powerful components working together to create emotionally intelligent retention experiences
Beyond logic-based flows, we add branded video avatars that feel human — creating customers along their journey, driving trust and higher save rates.
Dynamic chat that adapts to reasons like "too expensive" or "bad fit" "product questions" — resolving objections live, not just logging them.
Works across email, SMS, web — no need to replace or rebuild your tech stack to start saving customers.
We don't wait for cancel clicks — Proactively acts on signals like inactivity, skipped orders, or NPS drops across your stack.
Our team built and developed Brightback & RetentionEngine — this expertise is baked into every decision and customer flow.
White-labeled avatars and flows that reflect your voice, tone, and offers, matching your brand's unique relationship with customer — without dev lift.
We activate retention at critical moments throughout the customer lifecycle
Personalized welcome videos and guided setup flows to ensure successful activation
AI-triggered outreach when usage patterns indicate potential churn risk
Celebration videos and personalized rewards for engagement achievements
Real-time intervention with personalized offers and retention conversations
Intelligent re-engagement campaigns based on cancellation reasons and behavior
Our unique moat in the retention space
Beyond basic automation - true emotional AI that understands and responds to user sentiment
Built by the team behind Brightback (acquired), RetentionEngine, and Google AI
Proprietary blend of video AI, conversational AI, and behavior-driven delivery
Instant response across all channels the moment behavior patterns shift
Retention is broken. We're here to fix it.
Industry veterans with a proven track record in retention and AI
Retention expert with deep experience building successful customer success platforms
Product visionary with expertise in AI-powered customer engagement solutions
AI and retention expert, bringing cutting-edge machine learning expertise
Get early access to Enginuity AI and see how we're transforming retention for leading subscription brands
Join 500+ subscription brands already on our waitlist